Cross Border Talents
Operations Customer Experts provide exceptional customer support as the first point of contact for a UK-launched digital bank, resolving inquiries via phone, email, or chat. The role involves managing customer issues end-to-end, supporting fraud investigations, and assisting vulnerable customers while adhering to set processes. Team members are expected to coach peers, adapt to changing business needs, and maintain a values-driven, risk-aware mindset.
Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cross Border Talents.
71% below the average for this role