Operations & Customer Support Associate, Pharmacy
Midi Health(1 day ago)
About this role
The Operations & Customer Support Associate, Pharmacy is responsible for ensuring smooth pharmacy operations, providing excellent customer service, and coordinating with pharmacy and medical teams to meet patient needs. The role focuses on monitoring order fulfillment, resolving issues, and improving operational processes to enhance patient experience.
Required Skills
- Customer Service
- Order Fulfillment
- Communication
- Problem Solving
- Attention to Detail
- EHR
- Zendesk
- Spreadsheet
- Team Collaboration
- Pharmacy Operations
About Midi Health
joinmidi.comMidi Health is a virtual care clinic focused on perimenopause and menopause, staffed by women’s health specialists who provide evidence-based assessment and treatment. Their services are delivered via telehealth and are covered by many insurance plans, making specialist care more accessible. Midi offers personalized care plans and ongoing support to help manage symptoms and maintain long-term health during midlife.
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