Operations Department Manager, Client Identity & Authentication Team - Enterprise Fraud Services
KeyBank(1 month ago)
About this role
The Operations Department Manager leads the Client Identity & Authentication team, providing strategic and operational oversight for identity verification, fraud detection, and regulatory compliance. The role partners with technology and business stakeholders to drive continuous improvement and ensure operational excellence while fostering a collaborative team culture.
Required Skills
- KYC
- Fraud Detection
- Identity Verification
- Regulatory Compliance
- Risk Management
- Stakeholder Engagement
- Process Improvement
- Agile
- Team Leadership
- Data Analysis
Qualifications
- Bachelor's Degree
- MBA (Preferred)
- Certified Fraud Examiner (CFE) (Preferred)
- Lean Six Sigma (Preferred)
- Agile Certification (Preferred)
About KeyBank
key.comEnjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!
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