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gwsubaru
The Operations Department Manager leads the Customer Advocacy teams by defining strategic missions, business requirements, and execution strategies to enhance service levels and customer satisfaction. This role involves managing workforce, reporting, vendor management, and system support functions while fostering a culture of transparency and continuous improvement. The manager communicates team performance and business trends to key stakeholders and ensures alignment with established strategies to promote customer loyalty.
Subaru of America, Inc. is the U.S. subsidiary and marketer for the Subaru brand, part of Subaru Corporation. It offers a suite of cars, crossovers, and SUVs—including Outback, Ascent, and Crosstrek—focused on safety, all-wheel drive capability, and practicality. The Subaru site provides photos, specs, model comparisons, and a build-and-price tool, alongside connected services and the brand’s notable “Love. It’s what makes Subaru, Subaru.” The company maintains customer support and a retailer/service network with global links to Subaru’s corporate family.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for gwsubaru.