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Operations Enablement Program Manager, User Safety & Risk Operations at OpenAI - ApplyBlast

Operations Enablement Program Manager, User Safety & Risk Operations

OpenAI

4 months ago

4.5 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

The Global Safety Response Operations Lead manages a regional team of Safety Response Analysts while personally handling high-risk safety cases and escalations. This role ensures operational excellence in a 24/7 environment by collaborating with cross-functional partners like Product, Policy, and Legal to maintain platform safety and compliance. The leader drives continuous improvement of workflows and translates frontline insights into strategic recommendations.

Responsibilities

Lead and coach a regional team of Safety Response Analysts
Handle and oversee complex high-risk safety cases
Drive operational excellence and continuous improvement of workflows
Partner cross-functionally with Product, Policy, Legal, and Investigations
Translate frontline insights into actionable policy or product recommendations

Skills

About OpenAI

openai.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

View Profile

OpenAI is an AI research and deployment company that develops advanced artificial intelligence models and products, including ChatGPT and APIs, to help people and organizations solve problems, create content, and build intelligent applications.