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Operations Engineer at Accenture - ApplyBlast

Operations Engineer

Accenture

3 months ago

3.9 on Glassdoor

Bengaluru, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The GCC Operations Manager leads end-to-end Global Command Center operations, ensuring 24x7 service availability and driving operational excellence across InfraOps and ITSM. This role involves managing major incident command, adopting AIOps automation, and leading multi-location teams to deliver stability and resilience in a complex global enterprise environment.

Responsibilities

Lead end-to-end Global Command Center operations and 24x7 service delivery
Manage major incident command, crisis response, and recovery orchestration
Drive adoption of AIOps and automation for alert correlation and self-healing
Lead multi-location teams and coach staff on operational best practices
Ensure adherence to ITIL governance and deliver executive performance reports

Skills

Qualifications

ITIL Certification (Foundation/Intermediate)Bachelor's degree in IT/Engineering

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.