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Operations Experience Manager at The Home Depot - ApplyBlast

Operations Experience Manager

The Home Depot

4 months ago

3.9 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

Operations Experience Managers at The Home Depot lead store leadership teams in executing operational standards, customer service, and department readiness. They manage Order Fulfillment workflows, conduct safety audits, implement Shrink Action Plans, and perform Manager on Duty functions for store openings and closings. This role involves coaching associates, handling conflict resolution, and driving talent planning within a retail environment.

Responsibilities

Lead Order Fulfillment team to execute picking and staging best practices
Execute Manager on Duty functions for store openings and closings
Coach and train associates on safety procedures and company policies
Audit delivery orders and implement Shrink Action Plans
Monitor staff attendance and address coverage gaps

Skills

Qualifications

1 year of relevant work experience1 year of leadership experienceHigh school diploma or GED

About The Home Depot

homedepot.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

Founded

1979

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The Home Depot is a leading home improvement retailer operating a large network of big‑box stores and a robust e-commerce platform across the U.S., Canada, and Mexico. It sells building materials, tools, appliances, plumbing, electrical, lawn & garden, and home décor, and provides installation, tool rental, and contractor services. The company serves both DIY homeowners and professional contractors, offering pro accounts, bulk purchasing, and project support. Home Depot is known for its wide product selection, private brands, omnichannel fulfillment (in‑store pickup, delivery), and extensive logistics and service capabilities.