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Operations Experience Manager at The Home Depot - ApplyBlast

Operations Experience Manager

The Home Depot

4 months ago

3.9 on Glassdoor

Hot Springs, AR

Onsite

Full Time

Senior

0 applicants

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About this role

Operations Experience Managers at The Home Depot lead store fulfillment teams by executing order picking, staging, and loading processes to ensure operational excellence and customer satisfaction. They serve as Manager on Duty for opening and closing operations, while also coaching associates on safety, training compliance, and performance goals. The role involves resolving customer conflicts, auditing delivery orders, and implementing shrink action plans to drive store standards.

Responsibilities

Direct order fulfillment workflows for receiving and picking
Perform opening and closing duties as Manager on Duty
Coach associates on safety procedures and company policies
Audit delivery orders for accuracy and quality standards
Manage department staffing and attendance variances

Skills

Qualifications

High School Diploma or GED1 Year of Management Experience1 Year of Leadership ExperienceBig Box Retail Leadership Experience

About The Home Depot

homedepot.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

Founded

1979

View Profile

The Home Depot is a leading home improvement retailer operating a large network of big‑box stores and a robust e-commerce platform across the U.S., Canada, and Mexico. It sells building materials, tools, appliances, plumbing, electrical, lawn & garden, and home décor, and provides installation, tool rental, and contractor services. The company serves both DIY homeowners and professional contractors, offering pro accounts, bulk purchasing, and project support. Home Depot is known for its wide product selection, private brands, omnichannel fulfillment (in‑store pickup, delivery), and extensive logistics and service capabilities.