Operations Generalist
Gradient Labs(1 month ago)
About this role
The Operations Generalist at Gradient Labs is responsible for ensuring smooth daily operations across the organization while collaborating closely with the Head of Operations. This role involves managing vendor relationships, compliance documentation, and onboarding processes, as well as driving strategic projects to enhance operational efficiency. Attention to detail and the ability to work cross-functionally are essential, as the generalist will interact with various stakeholders to streamline processes and resolve issues. The position offers a hands-on, dynamic environment within a high-growth AI startup, with opportunities for growth and specialization.
Required Skills
- Operations Management
- Vendor Relationships
- Compliance Documentation
- Strategic Projects
- Process Improvement
- Detail-Oriented
- Cross-Functional Collaboration
- RevOps Tracking
- Problem-Solving
- Systems Thinking
+3 more
About Gradient Labs
gradient-labs.aiGradient Labs is a cutting-edge technology company that specializes in developing AI solutions specifically for the financial services sector. Their primary offering is an AI agent designed to effectively resolve complex customer service inquiries from start to finish, ensuring quality, efficiency, and compliance throughout the process. By leveraging advanced artificial intelligence, Gradient Labs aims to transform customer operations and enhance the overall customer experience in financial institutions.