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Operations Infrastructure Support Services at Health Care Service Corporation - ApplyBlast

Operations Infrastructure Support Services

Health Care Service Corporation

21 days ago

3.8 on Glassdoor

Nashville, Tennessee, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

This role is responsible for managing 24/7 operations infrastructure support services across all non-production and production environments. The position utilizes analytics to enhance service availability and customer interactions while handling incident resolution and vendor-escalated issues. Key duties include transitioning knowledge from design and build teams and managing operational vendor performance.

Responsibilities

Handle 24x7 operations infrastructure support services for production and non-production environments
Use analytics to improve service availability and customer interactions
Manage incident resolution and issues escalated by vendors

Skills

Qualifications

Bachelor degreeTechnical Certification

About Health Care Service Corporation

hcsc.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1936

View Profile

Health Care Service Corporation (HCSC) is a mutual legal reserve company and trusted partner in health, offering health insurance plans across Illinois, Montana, New Mexico, Oklahoma, and Texas. With nearly a century of experience, HCSC serves over 27 million people through a portfolio of health benefit solutions designed to deliver access to quality, cost-effective care. The company drives innovations to improve health outcomes and reduce costs for its members, employees, and communities.