Operations Interview Process Specialist

SoFi(25 days ago)

RemoteFull TimeMedior$67,061 - $90,135 (estimated)Operations

About this role

The Operations Interview Process Specialist is responsible for owning the interview and selection process for frontline agents, partnering closely with Talent Acquisition and Global Operations to hire talent that delivers a world-class member experience. This role serves as the primary business decision-maker for frontline hires and supports onboarding, integration, and operational improvement initiatives. The position requires a strategic mindset, leadership presence, and a focus on data-driven decision making to optimize hiring quality and efficiency.

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Required Skills

Interviewing
Decision Making
Collaboration
Compliance
Onboarding
Data Analysis
Project Support
Communication
Stakeholder Management
Talent Acquisition

+2 more

Qualifications

Bachelor's Degree in Human Resources or Business Administration

About SoFi

sofi.com

Welcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.