Operations Lead, Engagement

Airbnb(5 days ago)

RemoteFull TimeSenior$154,000 - $192,000Enterprise Operations

About this role

Airbnb is seeking an operations leader to oversee and optimize host engagement initiatives, ensuring effective communication and support for its host community. The role involves strategic planning, project management, and cross-functional collaboration to support business growth and community satisfaction.

View Original Listing

Required Skills

Campaign Management
Project Management
Data Analytics
Community Building
Automation
Customer Success
Multichannel Campaigns
Campaign Dashboards
Process Documentation
Cross-functional Collaboration

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.

View more jobs at Airbnb →