Operations Lead - Louisville, KY
Veterinary Emergency Group (VEG)(1 month ago)
About this role
The Operations Lead at VEG is responsible for ensuring an exceptional customer and triage experience while maintaining efficient day-to-day hospital operations. This role focuses on creating a welcoming environment for customers and pets, supporting and empowering the team, and upholding standards across front-desk, inventory, and facility upkeep. The position contributes to hospital performance by overseeing processes, training staff, and coordinating with vendors and leadership.
Required Skills
- Customer Service
- Triage
- Reception
- Inventory Management
- Cash Handling
- Training
- Vendor Management
- Stocking
- Cleaning
- Data Entry
+6 more
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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