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Operations Leader at Petco - ApplyBlast

Operations Leader

Petco

5 months ago

3.0 on Glassdoor

Bothell, WA

Onsite

Full Time

Junior

0 applicants

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About this role

As a Key Holder at Petco, you will serve as a trusted leader in the retail store environment, ensuring smooth daily operations and exceptional customer service while prioritizing animal welfare. This role involves supervising partners, managing opening and closing procedures, handling inventory, and acting as the primary point of contact in management's absence. Ideal for those seeking a leadership trajectory within a pet-focused community.

Responsibilities

Supervise store partners and ensure operational excellence.
Manage daily store openings, closings, and cash handling procedures.
Maintain inventory accuracy through counts, restocking, and cycle counts.
Deliver knowledgeable customer service and resolve concerns promptly.
Enforce animal care standards and safety protocols for all pets on site.

Skills

About Petco

petco.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1965

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Petco is a leading U.S. pet retailer offering a wide selection of pet food, supplies, and accessories through its e-commerce site and brick-and-mortar stores. Beyond retail, it provides pet services such as grooming, training, veterinary care, vaccinations, and adoption programs focused on pet health and wellness. The company emphasizes holistic wellbeing, curated product assortments, and omnichannel shopping (online ordering, curbside pickup, and in-store). Pet owners choose Petco for its combination of products, professional services, and community resources.