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Operations Leader at Petco - ApplyBlast

Operations Leader

Petco

5 months ago

3.0 on Glassdoor

Honolulu, HI

Onsite

Full Time

Junior

0 applicants

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About this role

A Key Holder at Petco serves as a trusted leader on the store floor, ensuring smooth daily operations and exceptional customer service in a retail pet care environment. This role involves supervising partners, managing store opening and closing procedures, and acting as the primary point of contact when management is absent. Success in this position requires upholding high animal care standards while maintaining a safe, welcoming atmosphere for pets and customers.

Responsibilities

Supervise store partners and maintain positive morale on the sales floor.
Manage store opening and closing procedures including cash handling.
Uphold animal care standards and ensure safety for pets and customers.
Execute merchandising standards including planograms and pricing accuracy.
Act as primary point of contact for customers in management absence.

Skills

About Petco

petco.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1965

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Petco is a leading U.S. pet retailer offering a wide selection of pet food, supplies, and accessories through its e-commerce site and brick-and-mortar stores. Beyond retail, it provides pet services such as grooming, training, veterinary care, vaccinations, and adoption programs focused on pet health and wellness. The company emphasizes holistic wellbeing, curated product assortments, and omnichannel shopping (online ordering, curbside pickup, and in-store). Pet owners choose Petco for its combination of products, professional services, and community resources.