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Operations Leader at Petco - ApplyBlast

Operations Leader

Petco

5 months ago

3.0 on Glassdoor

Santa Monica, CA

Onsite

Full Time

Executive

0 applicants

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About this role

A Key Holder at Petco acts as a trusted leadership team member responsible for supervising partners and ensuring smooth daily store operations. The role involves managing opening and closing procedures, maintaining high standards of animal care, and delivering excellent customer service. You will also lead the sales floor, assist with inventory management, and serve as the primary point of contact when management is unavailable.

Responsibilities

Supervise store partners and manage daily floor operations
Oversee store opening and closing procedures securely
Maintain animal care standards and ensure pet safety
Execute merchandising plans and monitor inventory levels
Resolve customer issues and provide knowledgeable service

Skills

About Petco

petco.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1965

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Petco is a leading U.S. pet retailer offering a wide selection of pet food, supplies, and accessories through its e-commerce site and brick-and-mortar stores. Beyond retail, it provides pet services such as grooming, training, veterinary care, vaccinations, and adoption programs focused on pet health and wellness. The company emphasizes holistic wellbeing, curated product assortments, and omnichannel shopping (online ordering, curbside pickup, and in-store). Pet owners choose Petco for its combination of products, professional services, and community resources.