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Operations Leader at Petco - ApplyBlast

Operations Leader

Petco

4 months ago

3.0 on Glassdoor

Lihue, HI

Onsite

Part Time

Junior

0 applicants

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About this role

As a Key Holder at Petco, you serve as a trusted leader on the store floor, overseeing daily operations, supervising partners, and ensuring exceptional customer service. You are responsible for opening and closing the store, managing inventory, maintaining merchandising standards, and acting as the primary point of contact in management's absence. This role is ideal for someone who thrives in a fast-paced retail environment and is passionate about supporting pets and their owners.

Responsibilities

Supervise store partners and maintain positive team morale
Open and close the store following safety and security protocols
Maintain accurate pricing, signage, and inventory levels
Deliver exceptional customer service and resolve concerns promptly
Act as the primary point of contact for store leadership

Skills

Qualifications

Previous retail experience requiredKey holder or supervisory experience preferred

About Petco

petco.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1965

View Profile

Petco is a leading U.S. pet retailer offering a wide selection of pet food, supplies, and accessories through its e-commerce site and brick-and-mortar stores. Beyond retail, it provides pet services such as grooming, training, veterinary care, vaccinations, and adoption programs focused on pet health and wellness. The company emphasizes holistic wellbeing, curated product assortments, and omnichannel shopping (online ordering, curbside pickup, and in-store). Pet owners choose Petco for its combination of products, professional services, and community resources.