Marshmallow
This role involves leading the collections and customer service operations for the car finance book, with a focus on scaling the function to handle significantly increased volume. The position requires building a best-in-class, customer-centric approach while ensuring compliance with UK consumer credit regulations. The leader will collaborate with engineering to develop an AI-native operations function and drive key commercial outcomes.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2017
Marshmallow is a UK-based digital insurance and finance company primarily focused on newcomers to the UK. It offers fully comprehensive car insurance, van insurance, and home insurance that take into account overseas driving experience, helping new arrivals secure affordable coverage, as well as car finance products. Marshmallow operates as a modern, online-first alternative to traditional insurers, emphasizing fair pricing, flexible payments, and easy policy management through its app.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Marshmallow.
Marshmallow didn’t post a salary, so this is our estimate from similar listings.