Operations & Management Consultant I - SES

The Operations & Management Consultant I provides technical computer systems processing assistance and supervises a unit of Medical Disability Case Record Specialists and Records Technicians within the Division of Disability Determinations. The role involves developing internal operational procedures, managing staff performance, and ensuring timely and accurate processing of medical disability claims in accordance with SSA and State of Florida regulations. The position requires effective communication, problem-solving skills, and the ability to train staff on new operational processes.