Operations Manager - Air Freight

The Operations Manager - Air Freight leads day-to-day air import and export operations at the Hounslow site, ensuring reliable and efficient service delivery while maintaining quality, compliance, and cost control. The role involves coaching and developing teams, managing supplier and carrier performance, and building effective relationships with customers, airlines, and commercial teams. The position requires strong operational knowledge, people management skills, and a practical approach to problem-solving in a busy logistics environment.