Operations Manager, Claims

Educational Credit Management Corporation(1 month ago)

HybridFull TimeManager$80,000 - $95,000Claims

About this role

The Manager of Claims at ECMC Group leads the Claims department overseeing student loan-related claim processing and support for servicers and guarantors. The role focuses on maintaining accuracy, regulatory compliance, and effective cross-functional coordination while managing departmental operations.

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Required Skills

Claims Adjudication
Regulatory Compliance
Process Improvement
Performance Metrics
Staff Management
Training Delivery
Audit Support
Project Management
Customer Service

Qualifications

High School Diploma
GED
Post-Secondary Degree (Preferred)

About Educational Credit Management Corporation

ecmc.org

ECMC Group is a nonprofit organization dedicated to supporting students in their pursuit of higher education. The organization provides services related to education finance, helping students and families plan and pay for college. ECMC is focused on improving educational outcomes by offering resources and guidance on navigating student loans, preventing default, and managing repayment options. Through secured online access, borrowers can easily manage their loans and access vital information about their accounts.

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