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© All Rights Reserved. ApplyBlast.com
Travellab
The Operations Manager for the Customer Support Team (One Team) in Gardens, Cape Town will lead a high‑performing group of Team Leaders and Customer Support Agents, ensuring SLA and KPI delivery while driving operational excellence and process automation. The role focuses on optimizing staffing, budgets, and customer experience, and acts as the escalation point for high‑risk complaints.
The TravelLab Group is Africa’s leading travel and fintech technology group.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Travellab.
Travellab didn’t post a salary, so this is our estimate from similar listings.
41% above the average for this role
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