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Operations Manager - French Speaking at Concentrix - ApplyBlast

Operations Manager - French Speaking

Concentrix

15 days ago

3.3 on Glassdoor

Athens, Attica, Greece

Onsite

Full Time

Manager

0 applicants

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About this role

The Operations Manager I is responsible for coaching and supervising a group of Team Leaders while ensuring Client Service Level Agreements and financial expectations are met. This role involves analyzing SLAs, maximizing revenue generation, and managing the performance of direct reports and their associates. The position requires creating positive work environments, resolving employee relations issues, and participating in cross-functional meetings to drive continuous improvement.

Responsibilities

Coach and supervise team leaders to ensure operational performance and policy compliance
Analyze and maintain Client Service Level Agreements while implementing improvement plans
Maximize revenue generation through data collection, forecasting, and budgeting activities

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.