Philip Morris International

Operations, Manager I

Philip Morris International(8 days ago)

Bangalore, IndiaOnsiteFull TimeManager$80,000 - $120,000Operations
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About this role

The Operations Manager I leads and supervises a large team within a banking process support environment, ensuring the achievement of service level agreements, financial targets, and high customer satisfaction. The role involves strategic planning, relationship management, and continual improvement of operations at a major Bangalore location.

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Required Skills

  • Banking Products
  • Customer Service
  • Voice Operations
  • Team Management
  • Client Relationship
  • SOP Development
  • Performance Management
  • Training
  • Quality Assurance
  • Conflict Resolution

Qualifications

  • Graduation
Philip Morris International

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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