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Operations Manager (Manager on Duty) at AYANA Hospitality - ApplyBlast

Operations Manager (Manager on Duty)

AYANA Hospitality

7 days ago

Rohnert Park, California, United States

Onsite

Full Time

Manager

1 applicant

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About this role

The Operations Manager (Manager on Duty) leads and supervises all aspects of resort and casino operations during their shift, ensuring the highest standards of customer service and hospitality. This role involves maintaining regulatory and policy compliance, managing staffing and departmental relations, and resolving guest issues effectively. The position requires strong leadership, decision-making, and communication skills to support property operations and team members.

Responsibilities

Lead and supervise all resort and casino operations during assigned shifts
Ensure regulatory compliance and maintain highest standards of customer service
Resolve guest complaints and coordinate inter-departmental communication

Skills

About AYANA Hospitality

ayana.com

Headquarters

Karang, Bali, Indonesia

Company Size

1001-5000 employees

Founded

1996

View Profile

AYANA Hospitality is an Indonesia-based luxury hotel brand with properties in Bali, Jakarta, and Komodo, offering an expanding presence across Indonesia. The company owns and operates luxury resorts, villas, hotels, and cruises, providing accommodation, dining, spa, wellness, events, and leisure experiences. Inspired by Balinese philosophy, AYANA serves both leisure and business travelers across the hospitality and tourism industry.