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Operations Manager Passenger Services at ABM - ApplyBlast

Operations Manager Passenger Services

ABM

4 days ago

Los Angeles, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Operations Manager, Passenger Services oversees the daily delivery of wheelchair, mobility, and passenger-escort services at the assigned airport station. This hands-on leader manages staffing, dispatch, safety, service performance, equipment readiness, employee development, and airline relationships. The role requires a visible presence in the terminal and calm, decisive leadership during peak flight banks and irregular operations.

Responsibilities

Oversee daily wheelchair and mobility assistance operations across airport terminals
Manage staffing, dispatch, and safety compliance for passenger escort services
Monitor service performance metrics and resolve passenger escalations and delays

Skills

About ABM

abm.com

Headquarters

New York, New York, United States

Company Size

10001+ employees

Founded

1909

View Profile

ABM Industries Inc. is a U.S.-based provider of integrated facility services, delivering building maintenance, engineering and infrastructure, janitorial and custodial services, parking and mobility solutions, and energy and sustainability programs. It partners with clients across commercial real estate, healthcare, aviation, education, manufacturing and retail to improve occupant health and safety, operational resilience, productivity and sustainability. ABM combines technical expertise, managed services and technology-enabled solutions to optimize facility performance, reduce risk and control costs. Organizations choose ABM for its scale, industry experience and end-to-end facility lifecycle capabilities.