Operations Manager, Product & Engineering

Sierra(1 month ago)

San Francisco, CAOnsiteFull TimeManager$170,000 - $220,000Operations

About this role

The Operations Manager, Product & Engineering at Sierra will oversee and enhance operational workflows within the Product and Engineering teams, focusing on planning cycles, roadmap processes, and initiative tracking. This role involves designing efficient processes, coordinating cross-functional initiatives, and collaborating with product and engineering leads to implement scalable frameworks for goal-setting and execution. The successful candidate will leverage analytical skills to improve operational efficiency and maintain documentation that supports scalable growth.

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Required Skills

Product Operations
Business Operations
Program Management
Cross-functional Coordination
Initiative Tracking
Roadmap Workflows
Capacity Tracking
Process Optimization
Analytical Skills
Excellent Communication

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About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.

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