Operations Manager

As an Operations Manager at Lanes Group, you will lead a team of Field Managers, Technical Specialists, and support staff to ensure operational excellence in wastewater network and drainage services. The role involves overseeing high-level HR duties, analyzing organizational processes, managing supply chain performance, and ensuring strict Health and Safety compliance across the South London region. You will balance field and office responsibilities to coach staff, improve customer service, and maintain quality standards for the Thames Water contract.