Operations Program Specialist - Member Servicing Comms

The Operations Program Specialist - Member Servicing Comms role at Golden 1 Credit Union focuses on managing complex correspondence programs and ensuring accurate, compliant, and impactful member communications. The position involves coordinating with vendors for print and digital delivery, facilitating formal review workflows, and conducting quality assurance on servicing documents. This role requires strong collaboration with internal departments and stakeholders to maintain service communications inventory and meet service level agreement timelines.