Operations Services Expert - Funding call
FORWARD
About this role
An Operations Services Expert at Forward Financing provides internal and external customer support through phone, email, and chat, ensuring excellent service and maintaining SLA targets while collaborating across departments.
Skills
About FORWARD
forwardfinancing.comForward Financing is a fintech lender that provides growth capital to small and micro businesses. It offers products such as small business loans, merchant cash advances, lines of credit, equipment financing, and working capital through a fast online application process. The company emphasizes quick approvals and flexible, cash-flow–sensitive repayment structures to serve nontraditional or underbanked borrowers. Forward Financing works with partners and brokers to deliver tailored funding that helps businesses manage inventory, payroll, expansion, and day-to-day operations.
About FORWARD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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