Direct Supply, Inc.
The Operations Specialist, Customer Care provides timely and accurate support to customers across phone, chat, and email channels. This role utilizes service platforms, data insights, and AI-enabled tools to resolve customer and order issues while maintaining a dependable customer experience. The position involves collaborating with internal teams and service providers to streamline workflows and ensure consistent service quality.
Since 1985, Direct Supply has been committed to improving healthcare operations and resident outcomes with our industry-leading platforms to address healthcare’s biggest challenges, advanced procurement capabilities to help corporations and communities spend more efficiently, and a data-driven supply chain with the power and flexibility to deliver solutions on time and on budget.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Direct Supply, Inc. didn’t post a salary, so this is our estimate from similar listings.