Operations Specialist (Payoffs)
CertifID(28 days ago)
About this role
CertifID is hiring an Operations Specialist (contract-to-hire) to support a fast-growing, AI-driven real estate technology product focused on preventing wire fraud. The position supports title and escrow teams by helping securely obtain mortgage payoff amounts during the real estate closing process. You’ll join a small, collaborative startup team and contribute to scaling the product’s operational workflows as volume grows.
Required Skills
- Order Management
- Payoff Processing
- Customer Communication
- Mortgage Follow-Up
- Triage Prioritization
- Process Improvement
- Documentation
- Data Accuracy
- Issue Escalation
- Phone Support
+2 more
About CertifID
certifid.comCertifID is a fintech security company that helps organizations verify bank account ownership and prevent — and recover from — wire fraud. Its platform authenticates payee banking information, secures transaction workflows, and pairs technology with a human-backed recovery process and financial guarantee to reduce losses and speed resolution. CertifID primarily serves real estate, title, legal, and financial services firms with portals, integrations, and compliance-focused workflows. Organizations use it to save time, lower wire‑fraud risk, and give employees, clients, and partners greater peace of mind.
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