ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Operations Specialist at Nike - ApplyBlast

Operations Specialist

Nike

29 days ago

3.9 on Glassdoor

Seoul, South Korea

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Digital Consumer Services Korea is seeking a detail-oriented operations specialist to manage daily service performance and enhance the consumer experience. The role involves monitoring service health, resolving complex consumer cases, and coordinating cross-functional initiatives to improve operational processes and tools. This position requires strong analytical skills and bilingual communication abilities to support frontline teams and drive continuous service improvements.

Responsibilities

Monitor daily service operations and key consumer experience indicators
Manage complex and escalated consumer cases received through frontline service teams
Analyze contact drivers and operational trends to identify root causes and recommend improvements