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Operations Supervisor, Jackpocket at DraftKings - ApplyBlast

Operations Supervisor, Jackpocket

DraftKings

2 days ago

Reynoldsburg, Ohio, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Operations Supervisor leads a team at the heart of DraftKings' innovative lottery courier product, Jackpocket, overseeing daily operations to ensure smooth and timely ticket order processing. This role involves managing shift scheduling, resolving operational challenges, and handling high-value lottery ticket redemptions. The position requires strong leadership, problem-solving skills, and the ability to thrive in a fast-paced environment.

Responsibilities

Lead fulfillment center team and manage lottery operations resources
Serve as Manager-on-Duty managing shift scheduling and employee attendance
Troubleshoot operational challenges and handle high-value lottery ticket redemptions