Operations Supervisor - Montego Bay, JM
Advanced Call Center Technologies, LLC
About this role
Advanced Call Center Technologies is hiring a Supervisor to oversee a team of call center agents, focusing on performance, coaching, and ensuring client satisfaction. The role involves managing daily operations, motivating staff, and handling escalated customer issues.
Skills
Qualifications
About Advanced Call Center Technologies, LLC
acttoday.comAdvanced Call Center Technologies, LLC (ACT) is a business process outsourcing company that provides customer care, technical support, sales, collections, and back-office services. It serves clients across industries through contact center operations in the United States and internationally.
About Advanced Call Center Technologies, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Advanced Call Center Technologies, LLC.
Salary
$45k – $55k
per year
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