Operations Supervisor
Global Lending Services(29 days ago)
About this role
The Operations Supervisor at GLS oversees the daily operations of a team of associates within an auto finance operations environment. The role focuses on managing team performance and departmental workflows to meet operational and service level objectives. It also involves maintaining compliance with regulatory and company requirements while supporting a collaborative and positive culture. The supervisor serves as a key link between front-line staff and management to support business goals.
Required Skills
- Team Leadership
- Performance Management
- Process Improvement
- Data Analysis
- Policy Compliance
- Training Delivery
- Workflow Management
- Scheduling Management
- Customer Escalations
- Call Monitoring
+5 more
Qualifications
- Bachelor’s degree
About Global Lending Services
glsauto.comGLS (Global Lending Services) is an auto finance company that provides vehicle loans and loan servicing to consumers, dealerships, banks, and online car-buying platforms. Serving over half a million customers and more than 13,000 dealers, GLS offers quick decisioning, multiple deal structures, and an online account/payment portal to help customers manage loans over their life. The company emphasizes customer experience, uses advanced analytics and technology to speed and improve lending, and positions itself as a preferred, award-winning lending partner for dealerships and financial partners.