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Operations Supervisor at City and County of Denver - ApplyBlast

Operations Supervisor

City and County of Denver

9 days ago

2.5 on Glassdoor

Denver, Colorado, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Operations Supervisor provides front-line supervisory duties and oversees operations for the Lobby service team within the Family and Adult Assistance Division at Denver Human Services. This role ensures effective customer service flow across locations, delivering a positive experience for individuals seeking public assistance. The position involves leading staff, managing workflows, and providing coverage at Neighborhood Resource Sites.

Responsibilities

Supervise operations and staff for the Lobby service team and Neighborhood Resource Sites
Review and modify work plans, methods, and procedures to ensure effective customer service
Prepare reports, track data, and conduct staff timekeeping and disciplinary actions

Skills

Qualifications

High School Diploma or GEDValid Driver's License

About City and County of Denver

denvergov.org

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

Founded

1859

View Profile

The City and County of Denver is the municipal government serving Denver, Colorado, and the surrounding community. Its official website centralizes government services and information for residents, businesses, and visitors — from permits, payments, licensing, and service requests to public safety, transportation, parks, and community programs. Visitors can report issues, use the site’s chat assistant (“Sunny”), submit online forms, and access meeting agendas, news, and transparency resources. The site emphasizes digital access to city programs and resident engagement across departments.