Globe Group
The Tier 1 Tech Service Support Engineer acts as the primary technical interface for B2B clients, managing incident resolution and ensuring service continuity across IP networking, broadband, and mobile technologies. This role involves conducting network diagnostics, troubleshooting connectivity issues, and coordinating with internal teams and vendors to meet strict SLA compliance and customer satisfaction targets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Globe Group.
Globe Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role