Operations Technician 1st Line

The Network Operations Technician supports the maintenance and operational performance of mobile and fixed telecom networks by analysing, troubleshooting, and escalating issues across core, access, and transport domains. This role involves collaborating with internal teams and external suppliers to ensure network stability and adherence to performance targets in a dynamic, shift-based environment. The position requires proficiency in technical concepts, data analysis, and familiarity with telecom architectures and protocols.