Operations Work Lead Senior - PNC Wealth Management

Quantitative Marketing(18 days ago)

Cleveland, OHOnsiteFull TimeMedior$37,000 - $67,000Wealth Management Operations

About this role

The Operations Work Lead Senior position at PNC Wealth Management involves overseeing workflows, assisting teams with complex transactions, and ensuring process compliance. It emphasizes coaching team members, improving operational procedures, and managing escalated issues to deliver excellent customer service. The role supports a culture of inclusiveness and risk management within the organization.

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Required Skills

Operations
Transaction Processing
Customer Service
Risk Management
Process Improvement
Coaching
Procedures
Workflow Management
Reconciliation
Compliance

Qualifications

Bachelors

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

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