Operations Workflow Manager
Fiserv(7 days ago)
About this role
The Operations Workflow Manager at Fiserv plays a key role in supporting collections and recovery services, focusing on streamlining workflows and improving operational strategies within a call center environment. The position involves leadership, performance management, and regulatory compliance to enhance customer experience and organizational efficiency.
Required Skills
- project Management
- Call Center
- Workflow Automation
- Data Analysis
- Regulatory Compliance
- Process Mapping
- Customer Service
- Leadership
- Performance Management
- Collections
About Fiserv
fiserv.comFiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
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