Operator (As-Needed) - Switchboard

The Telephone Operator serves as the first point of contact for incoming calls to the hospital, providing exceptional customer service and efficient call management. This role is responsible for directing calls, answering inquiries, and supporting hospital staff and patients by ensuring calls are directed to appropriate departments to handle the caller's needs or requests. The position also involves processing mail, operating telephone and paging systems, and responding to emergency calls following established protocols.