Mass General Brigham
The Operator Representative I supports the Mass General Brigham Digital Communications Center by managing incoming and outgoing calls, including patient information requests, paging, and emergency code activations. This onsite role ensures efficient and courteous customer service within a 24/7 call center environment. The position requires handling confidential information and escalating complex issues to supervisors while maintaining high service standards.
Headquarters
Somerville, Massachusetts, United States
Company Size
10001+ employees
Mass General Brigham is an integrated healthcare system, uniting great minds to solve the hardest problems in medicine for our communities and the world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mass General Brigham.