itmmarketing
The OPM Customer Service Representative I provides callers with general Office of Personnel Management healthcare enrollment information via phone, email, and chat. The role follows documented procedures, assists callers in selecting healthcare plans, and refers them to other agencies as needed, working full-time remote with a scheduled shift within the call center’s operating hours.
Headquarters
Coshocton, Ohio, United States
Company Size
51-200 employees
Founded
1996
ITM Marketing is a boutique, white‑glove contact center BPO based in Ohio that delivers omnichannel customer experience and call center outsourcing. They provide scalable, results‑driven services—including customer care, lead generation, sales, and retention—backed by tailored engagement strategies and a streamlined onboarding-to-support process. Trusted by brands since 1996, ITM emphasizes personalized service, close collaboration, and measurable outcomes to accelerate client growth and improve customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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itmmarketing didn’t post a salary, so this is our estimate from similar listings.