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Ops Customer Expert at Cross Border Talents - ApplyBlast

Ops Customer Expert

Cross Border Talents

18 days ago

Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

The Ops Customer Expert role in Lisbon, Portugal, serves as the primary point of contact for customers seeking assistance with various issues. This position requires patience and clear communication to resolve inquiries efficiently across phone, chat, and email channels. The role involves maintaining composure during challenging interactions and identifying recurring problems to improve service quality.

Responsibilities

Respond to customer questions across phone, chat, and email
Resolve customer issues efficiently while maintaining quality standards
Flag recurring issues to address them at the source

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.