Sopra Steria
The IT Service Support Lead will lead the day-to-day operational support of Oracle EBS and Oracle Fusion Finance applications, ensuring high-quality service delivery in line with ITIL best practices. The role involves overseeing incident, service request, and major incident management while ensuring compliance with SLAs, KPIs, and audit requirements. This position also provides technical leadership, people management, and drives continuous service improvement across the support team.
Sopra Steria is a European technology and consulting leader that helps organizations accelerate digital transformation through consulting, digital services and software development. It delivers end-to-end capabilities—strategy and advisory, system integration, managed services, cloud, cybersecurity, data & AI, and industry-specific software—across sectors such as public services, banking, defense, telecom and transport. With a strong European footprint and global delivery network, Sopra Steria emphasizes measurable, sustainable benefits through innovation, operational excellence and secure, responsible solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sopra Steria.
Sopra Steria didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role
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