Order Fulfillment and Admin Executive

This backend operations role focuses on monitoring and resolving unfulfilled, delayed, and stuck orders for a multi-brand DTC portfolio across the US and Southeast Asian markets. The position involves proactive tracking, partner coordination with 3PLs and logistics teams, and maintaining detailed trackers to ensure timely order resolution and prevent customer complaints. The role requires strong attention to detail, independent issue management, and proficiency with e-commerce systems like Shopify.