Order Fulfillment Specialist
Poppulo(11 days ago)
About this role
The Order Fulfilment Specialist is the primary customer-facing role for new orders below a defined revenue threshold, responsible for guiding customers through the initial engagement until a Project Manager is assigned. The position focuses on supporting a positive customer experience and improving retention by coordinating with internal teams. The role reports to the Professional Services Manager within the Professional Services organization.
Required Skills
- Order Fulfilment
- Order Processing
- Project Management
- Customer Communication
- Salesforce
- Account Provisioning
- License Management
- SLA Management
- Cross-Functional Collaboration
- Attention To Detail
+2 more
About Poppulo
poppulo.comPoppulo is an enterprise communications platform that helps organizations deliver customer and employee messages across email, digital signage, mobile apps and other channels. It offers tools for campaign creation and management, audience targeting and personalization, and analytics to measure reach and engagement. Built for internal communications, marketing and HR teams, Poppulo is designed to improve message consistency and outcomes at scale through omni‑channel delivery and data‑driven insights.
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