Order Management and Bookings Specialist - Japan

DeepL(1 month ago)

HybridFull TimeJunior$63,301 - $84,330 (estimated)Finance

About this role

The Order Management and Bookings Specialist at DeepL will be responsible for supporting the order management process for non-standard contracts, ensuring accuracy in billing and subscription data, and maintaining compliance with booking policies. This role requires collaboration with internal teams and customers to track order statuses and address inquiries, aiming for high customer satisfaction. Familiarity with order management systems, such as Salesforce and Chargebee, is preferred, along with strong analytical skills and a customer-focused mindset.

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Required Skills

Order Management
Customer Orders
Billing Accuracy
Subscription Data
Order Status Tracking
SLA Compliance
Team Collaboration
Order Inquiries
Customer Satisfaction
Booking Policy Compliance

+8 more

Qualifications

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field preferred.

About DeepL

www.deepl.com

DeepL is an advanced translation technology company that offers high-quality translation services for texts and documents in over 30 languages. Their platform, recognized for its accuracy and efficiency, is widely used by individuals and businesses alike, providing tools for text translation, document translation, and writing enhancement. Additionally, DeepL offers an API for developers to integrate their translation capabilities into various applications. Trusted by over 200,000 organizations globally, DeepL is committed to improving multilingual communication and user experience through innovative language technology.