Order Management Manager

Babylist

3 months ago

3.7 on Glassdoor

Remote

Full Time

Manager

1 applicant

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About this role

The Order Management Manager at Babylist owns the real-time performance of a multi-node fulfillment network, overseeing order flow across internal fulfillment, 3PLs, and dropship vendors serving millions of customers. This role leads a team of operations specialists, ensures end-to-end order accuracy from placement through delivery, and drives system and process improvements based on data and operational metrics. The position operates in a remote-first, AI-forward e-commerce environment and requires strong people leadership and cross-functional collaboration.

Skills

About Babylist

babylist.com

Babylist is a baby registry and parenting e-commerce platform that helps expecting parents build and manage universal registries with items from any store alongside curated picks from its own shop. It offers tools like cash funds, completion discounts, group gifting, shipping and gift-tracking, plus guides and curated product lists to simplify gear selection. Parents use Babylist for its flexible, all-in-one registry features, expert editorial content, and mobile/web tools that make planning and receiving baby gifts easier.